Articles By Brian Jackson

Customers charged for incoming texts will receive refunds for spam

Customers charged for incoming texts will receive refunds for spam

Those who held out hope that Industry Minister Jim Prentice would somehow prevail on Bell and Telus not to charge...

August 15th, 2008 Brian Jackson
Europe fights back against “rip off” texting prices

Europe fights back against “rip off” texting prices

When Canadian Industry Minister Jim Prentice meets with the big-wigs of Bell Mobility and Telus Mobility next month to hear...

July 17th, 2008 Brian Jackson
Bell justifies throttling

Bell justifies throttling

Throttling peer-to-peer (P2P) traffic is needed to avoid a clogged network and slow speeds and any order stopping the practice...

July 14th, 2008 Brian Jackson
Canadian groups debate ISP traffic throttling

Canadian groups debate ISP traffic throttling

The ongoing controversy over traffic shaping by leading facilities-based Canadian ISPs has intensified with more high-profile groups speaking out on...

July 11th, 2008 Brian Jackson
Bell’s customer “service”: sell irate customers a text bundle

Bell’s customer “service”: sell irate customers a text bundle

Any cell phone owner almost expects it now. Every time you phone in to customer service with a problem or...

July 11th, 2008 Brian Jackson
How to not have your Web site hacked like Sony’s

How to not have your Web site hacked like Sony’s

The U.S. Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading...

July 6th, 2008 Brian Jackson